FAQ

High-quality products tailored for wholesalers and distributors worldwide.

PURCHASING PROCESS

Start Your Purchasing

From product selection to order placement, we simplify every step to make your purchasing process more efficient and hassle-free.

  1. Product selection

    Visit our website, choose your product, and note down the model number. Then send us your requirements.

  2. Sample fee

    Sample fees may be charged or waived, depending on product value and quantity. Shipping costs shall be borne by the buyer.

  3. Order Processing

    Confirm product specifications, designs, quantities and order details. Our team will arrange production and keep you updated throughout the process.

Order Process

How do I order?

You can follow the belowing steps then order on our website:
www.china-dieselgenerator.com
If you have any special requirements, feel free to contact us.

01

Browse Products

Explore our wide range of products. Use the search bar or filters to find what you need.

02

Request a Quote

On the product page, click the “Request a Quote” button and provide the required details.

03

Receive Quotation

Our sales team will review your request and send you a detailed quotation within 24 hours.

04

Negotiate Terms

If you have any questions or need adjustments, feel free to contact our sales team for further negotiation.

05

Confirm Order

After agreeing on the terms, confirm your order by clicking the “Confirm Order” button in the email.

06

Sign Contract

Our sales team will send you a Sales Contract. Review the contract, sign it, and send it back to us.

07

Make Payment

Proceed with payment as agreed. Choose from options such as wire transfer, Letter of Credit, or PayPal.

Have special requirements? Email our sales team for tailored pricing and clear order guidance.

FAQ

Frequently Asked Questions

Quick answers to common questions. If you can’t find what you’re looking for, feel free to contact our sales team.

Q What types of diesel generators do you manufacture?
A

We manufacture diesel generator sets for residential, commercial, industrial, standby, and prime power applications, including open, silent, containerized, portable, and trailer-mounted models.

Q Can you customize a generator for specific project requirements?
A

Yes, we can discuss options for power configuration, enclosure design, cooling method, control system, voltage, frequency, and other project-related requirements.

Q Do you supply both single-phase and three-phase generators?
A

Yes, our product range includes single-phase and three-phase diesel generators for different electrical systems and operating environments.

Q Are your generators suitable for standby and continuous power use?
A

We offer generator solutions for standby, prime, and other power applications. The suitable model depends on the expected load, operating conditions, and usage pattern.

Q Do you provide silent and low-noise generator options?
A

Yes, we offer enclosed generator designs intended to reduce operating noise and provide added protection for the equipment.

Q Can you supply spare parts for diesel generator sets?
A

Yes, we can supply compatible spare parts and common service components based on the generator model and maintenance requirements.

Q How can I select the right diesel generator?
A

Please share your required power output, load type, voltage, frequency, operating environment, and intended application so we can suggest a suitable configuration.

Q Do you support export orders and technical communication?
A

Yes, our team supports product selection, order coordination, documentation, and technical communication for international B2B customers.

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